ORGANIZATIONAL CLIMATE AND ROBUSTNESS OF SMEs IN RIVERS STATE

Abstract

This study empirically examined the extent to which organizational climate relate with robustness amongst SMEs in Rivers state. Conflict resolution and leadership style were dimensions of organizational climate while business growth and productivity were adopted as measures of robustness. Five fast food restaurants within Port Harcourt were selected for this study with a total of 63 employees. The validity of research instrument were both face and content validity. The reliability was tested using Cronbach test which was accepted when a threshold of 0.7 was reached. Pearson Moment correlation was used in testing the null hypotheses. The findings revealed a significant relationship between the dimensions of organizational climate and robustness of SMEs in River state. The study further recommended that conflict within organization should be treated timely and professionally. Furthermore, leadership styles should be based on the situation on ground and not with a rigid standpoint.