Published 2024-09-30
Keywords
- Work-life balance (WLB),
- WLB initiatives,
- Performance,
- Employee,
- Manager
- Middle manager,
- Hospitality organizations ...More
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Copyright (c) 2024 African Journal of Business and Economic Development
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
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Abstract
The study aims to investigate which measures are in place in hospitality firms to promote a work-life balance, as well as how managers and employees, respectively, perceive its impact on performance. Accordingly, the study's objectives included learning more about the programs that hospitality companies have in place to help employees and managers, respectively, strike a balance between work and personal life, as well as how these initiatives affect employees' and managers' performance. The study used a qualitative research design, based on theoretical review of related literature. The theoretical basis was Herzberg's Two-Factor Theory of Motivation-Hygiene and Spill Over Theory. The results showed a favorable correlation between WLB programs and how employees are viewed in hospitality companies. The survey found that managers were generally supportive of WLB deployment as they hinted that because WLB benefits employees, it helps them perform better and better fulfill their responsibilities without experiencing stress or burnout. These programs (like sponsored leaves, work intervals, and flexible scheduling) were discovered to favorably impact the employee performance in terms of boosting productivity as they assist other employees to handle their responsibilities more effectively and stress-free. The investigation found that the hospitality employers can improve work-life balance by implementing a variety of HR practices, flexible work hours, paid maternity leave, compensated time off for child care.