Mentorship Practices and Employee Engagement: A Case Study of First Bank of Nigeria, Uyo, Akwa Ibom State

Résumé

This study was designed to investigate the effect of mentorship practices and the employee engagement in First Bank of Nigeria, Uyo, Akwa Ibom State. The objective of the study was to examine the effect of career coaching and skill development on employee engagement. A survey research design was adopted for the study, where a sample of 135 respondents was drawn from the population of 204 employees of the banks. The hypotheses testing were carryout using multiple regression model. The findings revealed that there was statistically significant effect of employee coaching on employee engagement. Also, skill development showed statistically significant effect on employee engagement. It was concluded that mentorship practices have significant effect on employee engagement in financial institutions such as the First Bank of Nigeria, Uyo, Akwa Ibom State. Therefore, it was recommended that First Bank of Nigeria, Uyo, Akwa Ibom State, should establish and expand organised career coaching programs as a strategic initiative to increase employee engagement. Also, First Bank of Nigeria in Uyo, Akwa Ibom State, should make skill development a key organisational goal in order to significantly increase employee engagement.